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Frequently Asked Questions

When Will I Receive My Order?  

We ship out 24-48 hours from when you place your order. And your order will be delivered in 5-10 business days! All orders come with a tracking number which you will get by email.

Will JointLabs™ Knee Patches Help With Arthritis, Swelling, or Bone-on-Bone Pain?

Yes. While every person’s condition is different, many of our customers experience noticeable relief from arthritis, joint inflammation, and pain caused by bone-on-bone contact, sports injuries, or age-related wear.

How Soon Will I Notice Results With JointLabs™ Knee Patches?

Most users feel a warming sensation and reduced discomfort within 30–60 minutes of applying the patch. Continued use over several days typically leads to improved mobility and less stiffness.

How Long Should I Wear Each Patch?

Each patch is designed to last up to 8–12 hours. We recommend applying one in the morning and, if needed, another in the evening. Always reseal unused patches to preserve freshness.

What If JointLabs™ Knee Patches Don’t Work For Me?

No worries. We stand by our 30-day risk-free guarantee. If you’re not satisfied for any reason, just reach out and we’ll refund your purchase—no questions asked.

What’s Your Return Policy?

Try it for up to 30 days. If you don’t love it, contact our support team at support@trybarebalance.com and we’ll issue you a full refund.

The information provided on this website is not intended as a substitute for professional medical advice, diagnosis, or treatment. If you have, expect to have, or suspect you may have any medical condition, please consult a qualified healthcare professional. The statements presented on this site have not been evaluated by the Food and Drug Administration. The products featured or reviewed on ConsumerExperts are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results mentioned are based on the ConsumerExperts Review System and may not represent typical outcomes. Please refer to the official product websites for complete details and information.


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MEDICAL & HEALTH DISCLAIMER: The information and other content provided in this page, or in any linked materials, are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.


If you or any other person has a medical concern, you should consult with your health care provider or seek other professional medical treatment. Never disregard professional medical advice or delay in seeking it because of something that have read on this page or in any linked materials. If you think you may have a medical emergency, call your doctor or emergency services immediately.


© JointLabs. All Rights Reserved

Terms & Conditions | Privacy Policy

+1 (800) 706-1852 | hello@tryjointlabs.com